Flexible Alerts and Alarms Module for the Partner Map Viewer


PrimeStone, working with Partner Software, has developed a robust alerts, alarms and notifications module for the Partner Map Viewer. The module leverages PrimeStone’s user-friendly custom formula engine to give the utility complete freedom to configure their own alerts and alarms for their specific needs using any combination of information available from the utility’s AMI, data collection systems or other data stores.

As part of standard configuration, PrimeStone works with the utility to integrate with their data and setup appropriate data exchange intervals (daily, hourly, sub-hourly). Once the appropriate connections and data frequencies are established, PrimeStone works with the utility to create 5 alerts or alarms of their choosing. PrimeStone will then train the utility to create their own using the custom formula engine. There are no limits on the number of alarm types or alarm complexity.

Alerts and Alarms Module Workflow:

 Data imported from AMI, other meter data collection systems and/or data stores at frequency of utility’s choosing

  • Utility configures alarms/alerts using PrimeStone custom formula engine and assigns meter populations (individual, groups, global)
  • Alerts and alarms pushed to the Partner Map Viewer when triggered
  • Email/Text alerts pushed to appropriate utility personnel (daily reports available)
  • Utility personnel in the field can view and change alert status and provide notes directly through the Partner Map Viewer
  • Status changes and notes will be pushed back to admin/dispatch view